EcoStar Pest Management
EcoStar Pest Management has been QualityPro Certified since 2011.
How did you get started in the pest management industry?
After a 40-year career in the menswear industry, a friend referred me to Keith and Paul Caneiro, the owners of EcoStar Pest Management, who were in need of some sales energy to grow the business.
Tell us your most memorable moment so far in your career in the pest management industry.
I’ve had many in the short time I’ve been aboard. Perhaps the most memorable was at the end of November, seeing my sales chart pointing upwards in every month since I began, thanks to great service and support from our experienced team of techs and office staff.
What is the guiding principal behind your success with EcoStar Pest Management?
To treat every customer the way we would wish to be treated…Listen to understand, don’t sell-allow the customer the opportunity to buy, emphasize information sharing and problem solving
Why did your company choose to earn the QualityPro certification?
Ours is a crowded field. We need our customers to trust our adherence to every one of the 16 QualityPro standards.
Overall, what do you think the most valuable aspect of QualityPro is to your company?
Besides the above mentioned trust instilled in our customers, QualityPro certification instills pride in our staff that we are among the best at what we do and will constantly strive to improve.
Why should a customer choose EcoStar for their pest control needs above every other provider?
In many ways, you can say that our main product is customer service. It’s what we work on the hardest and 100% of our staff is dedicated to this process. We know that our success is based on how well we have supported our clients. It’s what matters most. Our value proposition is to communicate with intelligence and respect, and deliver in an environmentally friendly manner beyond your expectation.
Account Executive, EcoStar Pest Management
Locally owned EcoStar Pest Management has been helping residential and commercial customers in the New York Metropolitan area become and remain pest free since 1946.
- New York State Department of Environmental Conservation - Registration # 15894
- New Jersey Department of Environmental Protection - License # 9931A
- Members of the New York State Pest Management Association (NYSPMA)
- Member of BBB and BBB Online
- Members of the National Pest Management Association (NPMA)