Rose Pest Solutions
How did you get started in the pest management industry?
Rose is the first recorded pest control operation in America, dating back to 1860. Solomon Rose provided an early form of rodenticide to the Union Army during the Civil War. I started my career in the pest control industry as a “Scheduler” for Rose’s Rockford, IL location in 2005.
Tell us your most memorable moment so far in your career in the pest management industry.
Walking into a home on a service call that was LITERALLY raining cockroaches from the ceiling stands out as my most memorable moment in the pest control industry. Seeing that for the first time in real life (and not on TV) blew my mind.
Did you ever think you’d have a career talking about bugs every day?
It honestly makes sense. I’ve loved science, bugs, animals, creatures of all kinds my whole life. I even had a tarantula in my locker in High School because my ma wouldn’t let me keep it in the house.
What is the guiding principal behind your success with Rose Pest Solutions?
We genuinely care.We’re here to listen and help humanize pest problems. You can’t be ashamed or stressed about stuff like this. I’ve been there. It’s part of life. Life happens. So do bugs. Now let’s solve it together!
Why did your company choose to earn the QualityPro certification?
Rose Pest Solutions prides itself on superior quality service. Certifying each one of our staff members ensures that we maintain a team of individuals that have the best interest of our customer in mind, always. It gives our customers added Peace of Mind while maintaining best practices.
Overall, what do you think the most valuable aspect of QualityPro is to your company?
It’s like an extra layer of security for our customers. It’s stressful enough to have a pest issue. This certification eliminates that extra pressure of wondering how credible our employees are when customers hire us to come into their home or business and help solve their pest problem.
Marketing Director, Rose Pest Solutions
Rose Pest Solutions is America’s oldest and most experienced pest control company since 1860, headquartered in Northfield, IL with 9 locations serving all of Chicagoland, Northwest Indiana, Lafayette, Louisville, KY, Southern Wisconsin, and Southwest Michigan.
Janelle Iaccino manages Rose’s marketing and advertising endeavors, is the voice on Rose’s Social Media Channels and company blog, and plays many supportive roles on a day to day basis for all of Rose’s locations.