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Frequently Asked Questions
What is QualityPro accreditation?
QualityPro is the pest management industry's leading credentialing program for companies. Accredited companies meet national standards covering business operations, consumer relations, environmental stewardship, and employee training and testing. The credential helps demonstrate a company's commitment to professionalism and high-quality pest management practices.
What are the benefits of becoming QualityPro accredited?
QualityPro accreditation gives your company a recognized way to demonstrate professionalism to customers and prospective employees. Accredited companies also receive access to hiring resources, employee training materials, marketing tools, QualityPro branding, and support for maintaining their credentials. QualityPro companies can also be highlighted through NPMA's Find-A-Pro search.
What does my company need to do to become QualityPro accredited?
Companies must meet QualityPro standards related to areas such as hiring practices, background and motor vehicle record checks, insurance, workplace safety, customer communications, environmental stewardship, and employee training and testing. Companies generally must have been in business for at least two years before earning accreditation, although newer companies can apply for access to QualityPro resources.
How long does the QualityPro accreditation process take?
After applying, your company enters a six-month candidacy period. QualityPro provides resources and a credential-management system to guide you through the required standards. Accreditation is awarded once all requirements are completed and your company's final affidavit has been reviewed and approved.
How much does QualityPro accreditation cost?
For NPMA members, annual QualityPro fees are based on company sales volume, beginning at $275 for companies with $500,000 or less in annual sales. Current fees range up to $8,250 for the largest sales category. Additional QualityPro service certifications are $125 each to apply for or renew annually. Non-NPMA member pricing varies by state.